Appreciate the majesty of Switzerland’s diverse landscape on this stunning excursion. Pilatus offers a unique experience with the world’s steepest cogwheel railway, spectacular Dragon Ride
cableway, and modern panorama gondolas. Many travellers feel that the highlight of the tour is the magnificent view from 2,132 metres above sea level. The cogwheel begins at the base of Mount Pilatus in Alpnachstad and runs over uniquely constructed tracks to the summit of the mountain. Depending on snow conditions, this thrilling rail ride operates May to November, beginning at the mountain’s base in Alpnachstad and travelling over uniquely constructed tracks to the mountain’s summit, where a scenic display of over 70 peaks and five lakes await. Treat your taste buds to a culinary delight at one of the fabulous restaurants, or have some fun outdoors by climbing at the biggest suspension rope park in Central Switzerland. Or try some hiking or toboggan sledging. This excursion will leave you with fond, memories of Switzerland’s majestic beauty.
- Discover the distinguished beauty of Mt. Pilatus on a remarkable rail journey.
Travel to Mt. Pilatus on the steepest cogwheel railway in the world.
Includes round-trip travel from Alpnachstad or Kriens in Central Switzerland to the Pilatus Summit.
- Discounted fares are only valid with a Swiss Travel Pass, Swiss Half Fare Card and Eurail Passes that include Switzerland, please refer to the type of pass you have when selecting your tickets.
- All child rates are valid for children ages 6 -15.
- Children under 6 are free.
- Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
- Tickets and the Swiss Transfer ticket are not valid for rail pass discounts.
- Exchange voucher for actual ticket within 6 month of date of issue with cashier at the Mount Pilatus Station in Alpnachstad or Kriens.
- Tickets are valid for six months from the date of purchase.
- Prices are subject to change.
- Cogwheel railway operates from early/mid- May to Nov, 2018.
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Common Questions, Simple Answers
Q. Where can I see the exchange and refund conditions of my train ticket?
A. When browsing fares on our website, you can read a brief description of each fare flexibility level, and then see the full exchange and refund conditions for each fare.
Once you have booked a train ticket with us, its exchange and refund rules will be indicated in your Rail Europe booking confirmation email, as well as printed with your train ticket and/or on the ticket jacket in the case of paper tickets. Please note that train tickets must be received for exchange or refund within the allowed time frame mentioned in the exchange and refund conditions.
Q. I have a train ticket for a train that didn’t run or was delayed due to a strike. What now?
A. If your train doesn’t travel due to a delay or strike, please have your train ticket stamped “Not Used due to Strike” by a railway official at the origin station and return it to our Customer Relations department within 30-days from the train departure date.
For immediate help, a railway official should be able to provide you with details on alternate accommodations. Simply visit the ticket window.
Important: If a train is canceled by the railroads due to a strike, and alternate transportation has not been offered or if you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to strike” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Q. Are there luggage handling services at the station for groups?
A. Yes, luggage handling is offered at select train stations in Europe. Please contact our group department for more details.
Q. Can a rail pass be issued as an e ticket or e pass?
A. At this time, most rail passes are printed as a paper document and must be shipped to you prior to your departure to Europe. If a rail pass is offered as an e-pass this option will be offered at the time of booking. For rail passes offered as e-passes, you will need to print it out on paper prior to arriving at the train station.
Q. Are there smoking and non smoking sections on trains?
A. Smoking is not permitted on any trains in Great Britain, Denmark, Ireland, Benelux (Belgium, Netherlands and Luxembourg), France, Hungary, Spain, Turkey, Italy, Switzerland, Austria, Germany, Norway, Sweden, or Poland.
Smoking is restricted on trains in Finland and the Czech Republic.
Smoking is also prohibited in lavatories and dining cars. And you must observe special regulations at stations where you usually find dedicated smoking areas or rooms.
Q. Are all products eligible for Rail Protection Plan™ coverage?
A. Rail passes, train tickets, reservations, and select city passes and tours are eligible for Rail Protection Plan™ coverage.
All other categories of products including hotels and select activities are not eligible for coverage at this time. Please read the detailed Rail Protection Plan™ policy for more information.
Q. How do I use a promo code?
A. Simply enter your valid promo code on the page where you enter your delivery information for your booking during checkout.
Q. What should I do if I’m unable to print my e-ticket at the station?
A. First, make sure you’re entering the correct information in the self-service kiosk. You need to provide your e-ticket confirmation code, also known as PNR, which is a 6 character letter code (or an 8 character alphanumeric code for British e-tickets) that appears on your Rail Europe booking confirmation email. Any other booking reference (like the Rail Europe booking number) will not work to retrieve your print at station e-ticket.
Don’t attempt to retrieve your ticket using a different method of identification such as swiping a credit card. This will not work.
Although highly unusual, if you’re still unable to retrieve your ticket, go to the ticket counter and seek the assistance of a railway official. Make sure you know your e-ticket number.
If you’re still unable to retrieve your ticket, you may have to purchase a new train ticket. If possible, document the circumstances that prevented you from retrieving your e-ticket. If you purchase new tickets, make sure to keep a copy of the new tickets and the receipt.
Upon your return home, contact our customer relations department and write us a letter indicating what happened. Make sure to provide the new tickets you purchased and the receipt. We’ll review the matter and work things out with you.
Q. How can I track my shipment?
A. A shipping confirmation email will be sent to you when your booking has shipped and it will contain the tracking number for your travel documents. Please use this email to track your package.
Q. I’ve already booked my rail pass, but think I’d like a different one. Can I exchange it? It’s totally unused.
A. Unused and unvalidated rail passes can be exchanged for an alternate rail pass of equal or greater value. A 7% administration fee, any price difference, and additional shipping fees would apply. Some promotional rail passes are non-exchangeable; please read the terms and conditions for these passes for more details.
Please send us a message through the Contact Us page to begin the exchange process. To exchange a rail pass, we must receive your original unused and unvalidated rail pass no later than 3 days prior to your departure to Europe, issue a new rail pass, and ship it to you.
If you bought the Rail Protection Plan™ when you placed your rail pass order, you are eligible to receive the full value of your original pass as a credit and use it towards any future Rail Europe purchase within 2 years, with no fee or penalty incurred.