With Rail Europe enjoy a train travel across Europe.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Regular trains tickets are open for booking 60 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Regionals trains (Intercity, TER Express Regional Trains…) have more comfortable, ergonomic and spacious seats in 1st class|
|Regionals trains (Intercity, TER Express Regional Trains…) have standard comfortable seats in 2nd class|
Common Questions, Simple Answers
Q. How do I find my train?
A. Finding your train is fairly simple. You’ll see large Departure and Arrival boards located in the center of most stations. Some stations also have TV monitors listing upcoming departing trains.
If you have a train ticket or rail pass with a reservation, simply match the train number and departure time on your reservation or ticket to the train number on the departure board. The platform number where you should go will be listed right next to it.
If you’re traveling with open train tickets or a rail pass and no reservation, then you don’t have a specific train and seat assigned to you. If you’ve done your research in advance, you probably already know the time and train number of the train you want to take, so just look for it on the board. If you decided to show up at the station with the intention of taking the first train departing for where you want, make sure to check with a station agent and find out if that train requires a reservation.
Q. What if I have a group of 10 or more purchasing rail passes?
A. Please contact our Groups Department who can arrange customized travel solutions perfect for your travellers.
Q. How do I use a promo code?
A. Simply enter your valid promo code on the page where you enter your delivery information for your booking during checkout.
Q. Are there shower facilities on board?
A. Onboard shower facilities vary by car equipment, operating carrier, and the class of service you’re booked in. You can view the details when you search for the train you wish to travel on.
In addition, there may be shower facilities at the rail stations. Typically, you will need to pay a fee to use these showers.
Q. Can I board the train if I forgot my rail pass but have my seat reservation?
A. While you can board the train, the conductor will make you purchase a full fare ticket on-board, and you may be fined. It’s best to keep your rail pass in a safe place with all of your travel documents to avoid this situation!
Q. Can I ensure that my traveling party will share a compartment on an overnight train?
A. Our booking system always attempts to book all travellers in the same compartment on overnight trains, as long as you submit your request for your entire traveling party at once.
Our ability to book all travellers in the same compartment ultimately depends on compartment availabilities on the train you’re booking. The earlier you make your reservations, the better the chance that everyone in your travel party will be in the same compartment.
If a compartment can’t be fully filled by the traveling party alone, some trains may need to separate you into gender-specific compartments. Therefore, if you are a traveling party of mixed gender – the way to ensure that you will be traveling together is to make sure that you book a compartment that you fill entirely.
Q. Where can I find my e ticket number or e ticket confirmation code?
A. Your e-ticket number or e-ticket confirmation code is a string of 6 letters (or an 8 character alphanumeric code for British e-tickets) that can be found on your Rail Europe email invoice.
In addition, if you have purchased on our website while signed into your Rail Europe account, you may retrieve this code by looking up your booking in your Dashboard. You can also find it by accessing your itinerary through our mobile site or iPhone app.
Q. Do I need to buy a train ticket for children or infants?
A. In general, any traveller that will occupy a seat will need to have a train ticket. Children under the age of 4 may travel on your lap, though the exact age can vary by rail company. If you want them to have a reserved seat on a train, that offers or requires a reservation, you would need to pay the same price as an older child on most trains.
Q. Do the prices quoted on the website include all fees and taxes?
A. Fares quoted in our booking engine do not include fees. Depending on the booking delivery method you choose some fees may apply, like a delivery fee, and a processing fee. All fees will be visible to you during checkout. Rail Europe does not collect sale tax on products sold on our sites.
Q. If my train tickets have been lost or stolen, how do I request reimbursement through the Rail Protection Plan™?
A. Here’s what you need to do if your train ticket, rail pass, reservation, city pass or tour was lost or stolen and you plan to request receive a reimbursement through the Rail Protection Plan™.
You must file a police report within 24 hours of the incident.
You may purchase a replacement rail pass, train ticket, reservation, city pass or tour in order to continue with your travel plans.
Upon return home, you must submit the traveller request form to Rail Europe within 30 days, along with a copy of the police report, replacement rail pass, train ticket, reservation, city pass, or tour purchased abroad, and your roundtrip airline tickets from home to Europe. A brief explanation of the situation is also necessary to better evaluate the traveller request form.
If you purchased the Rail Protection Plan™ when you booked your train ticket/rail pass/reservation/city pass/tour, you received full documentation on what to do in the event of loss or theft. Please refer to this information for full details.