Thello Day trains
Thello trains are international trains operating between France and Italy. The trains operate both during the day and overnight. During daytime, you can travel on board the Thello day trains from Marseille or Nice to reach Genoa or Milan. When travelling overnight, you can take the Thello night trains from Paris to reach many cities in Italy, including Milan and Venice. Attendants are available at all hours on the Thello trains.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Day trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Bar buffet car Access to the bar buffet car where snacks and beverages can be bought. small>|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Reclining seats Cosy with more legroom, reclining seats are ideal to enjoy the trip. small>|
|Power sockets Ideal to plug your laptop, phone or any electronic device from your seat. small>|
Reviews & ratings Thello Day trains
Common Questions, Simple Answers
Q. How do I connect between train stations in the same city?
A. There is often an easy connection by public transportation between train stations within the same city or town.
Q. How far in advance can I buy my train ticket?
A. Train tickets can be purchased 60 to 180 days in advance, depending on your route of travel. Rail carrier policies vary, depending on when their schedules are available for sale.
For the best deals, purchase your train tickets three months in advance, if possible. But always book as far in advance as you can to assure the best price and to avoid your class of service being sold out (especially during peak travel season on high speed trains).
Q. How far in advance can I buy my rail pass?
A. A rail pass can be purchased anywhere from 6 to 11 months prior to your first travel day. We advise you to check the specific conditions of use for the pass you are interested in.
Q. Are there facilities on board for disabled travellers?
A. Special amenities for disabled travellers are offered on trains and at many train stations, and are clearly indicated with pictograms (for telephones, toilets, elevators, etc.).
Special equipment is also available for use by disabled travellers but must be reserved locally in advance. You can do this while you’re in Europe by inquiring at the train station or through your hotel concierge.
Be sure to specify if you need personal assistance (whether with a wheelchair, boarding, etc.).
Q. I’ve written the wrong date on my rail pass travel calendar box. What should I do?
A. If the wrong date is written in the travel calendar box, you will need to enter the correct date in the next travel calendar box. Unfortunately, once the date has been entered in the travel calendar box, it cannot be corrected and there’s no way to recover that travel day on the rail pass. Be very careful when filling out the date on your rail pass as mistakes cannot be corrected. An altered travel date could be viewed as an attempt of fraud and could lead to fines or other penalties.
Q. My plans have changed and I won’t be able to use my rail pass. Can I get a refund?
A. You can submit your rail pass for a refund. Please be advised that there is a 15% penalty. Only unused and unvalidated (non-activated) rail passes can be refunded. The pass must be returned to Rail Europe, along with a brief letter mentioning the original reference number of the booking. It’s strongly recommended that you send these documents by some type of traceable mail for proof of delivery.
If you purchased the Rail Protection Plan™ and your rail pass is covered, you’re eligible to receive a credit for its entire value. No fee or penalty will be applied, and you can use this credit towards any future Rail Europe purchase within 2 years. Please read more about the Rail Protection Plan™ and for instructions on how to file a claim.
Please visit our Cancellation and Refunds page for more information.
Q. If I bought my rail pass from another company, can I still book my seat reservations through Rail Europe?
A. Yes. You can book your reservation with Rail Europe regardless of where you purchased your rail pass.
Q. Can I sit in First class if I have a Second class rail pass?
A. In general, you cannot travel in first class with a second class rail pass.
In certain cases it may be possible to purchase an upgrade for your trip, you can visit the ticket window at your departure train station prior to boarding your train.
Q. Is there onboard medical help in case of emergency?
A. Currently most trains do not carry emergency medical equipment. In case of a medical emergency, conductors on board will radio ahead to the next stop so that help will be ready and waiting.
Q. I want to refund my rail pass. How do I proceed?
A. If you have an unused, unvalidated rail pass that you would like to submit for a refund, please visit our Cancellation and Refunds page. Be sure to review the refund and exchange policies for your rail pass prior to purchase so you are aware of any penalties or return fees.
When you are ready to mail your rail pass to us for a refund, it is strongly recommended that you send these documents by some type of traceable mail for proof of delivery.