Thello Day trains
Thello trains are international trains operating between France and Italy. The trains operate both during the day and overnight. During daytime, you can travel on board the Thello day trains from Marseille or Nice to reach Genoa or Milan. When travelling overnight, you can take the Thello night trains from Paris to reach many cities in Italy, including Milan and Venice. Attendants are available at all hours on the Thello trains.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Day trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Bar buffet car Access to the bar buffet car where snacks and beverages can be bought. small>|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Reclining seats Cosy with more legroom, reclining seats are ideal to enjoy the trip. small>|
|Power sockets Ideal to plug your laptop, phone or any electronic device from your seat. small>|
Reviews & ratings Thello Day trains
Common Questions, Simple Answers
Q. Do you ship to PO and APO boxes?
A. At this time, we are unable to ship to P.O. or A.P.O. boxes.
Q. Does my train ticket include a seat reservation?
A. Rail Europe tickets include a reservation whenever possible. To tell if you have a reservation, see if you received one or two travel documents for your trip. If you received two travel documents, you probably received an open ticket and a reservation. The reservation portion will show a train number, car number and seat number assigned to you personally.
If you received only one document, you should also see if it indicates a seat number and car number. If so, your ticket includes a reservation.
The only case where you may not have a reservation with your ticket is if you received an open ticket. With these tickets, you can simply hop on any non- reservable train that travels on the route for which you bought your ticket.
Q. What happens if I board a train with my rail pass but forgot to purchase a reservation?
A. We suggest advising the conductor as soon as possible of the situation and purchase the required reservation. If you’re traveling on a train that requires a reservation you could be fined.
Q. I misplaced the printout of my print at home e-ticket. What now?
A. No problem. You can simply reprint your train ticket from any printer, as long as you can still access the pdf provided to you at the time of booking.
You can find links to the pdf in the confirmation email sent to you. Or if you’ve registered for an online account, you can access the booking in which the pdf link was contained in your dashboard.
The only exceptions are if you purchased a Thalys or NTV-Italo print at home e-ticket. Those pdf’s are sent in separate emails and can’t be retrieved online at this time.
If you request to have your train ticket reprinted at a station ticket window, there may be a local service fee.
Q. Do I need to book a rail pass for everyone in my traveling party, including children and infants?
A. You will need to book a rail pass for each adult and child. In the case of a saver pass, it’s one rail pass with each traveller’s name listed on the pass. Some rail passes offer free child discounts, the children need to be added to the rail pass at the time of booking, there will be no charge incurred for them, however. While a child under 4 years of age and sharing a seat with an adult does not need to book a rail pass. If the child will occupy his/her own seat, a rail pass must be purchased for them, as well as a reservation when needed.
Q. Will the train cars be air conditioned/heated?
A. All European trains are fully heated and many are air-conditioned, as well.
Some regional trains servicing local villages for short distances may not have air-conditioning. In these situations, travellers are permitted to open the train windows.
Q. Where do I find my booking number?
A. Your unique booking number is located in the confirmation we will email you. If you have created an account, you can also visit your dashboard to see your booking(s).
Please note: this is NOT the number you will use to retrieve your print at the station tickets locally in Europe; please review your invoice for the applicable e-ticket confirmation codes needed to retrieve your tickets.
Q. What do I do if my train goes through a country not listed on my rail pass?
A. If your train travels through a country not listed on your rail pass, even though the country of origin and country of arrival are covered by your rail pass, you need to purchase a ticket for the uncovered portion of the journey. We suggest doing this at a ticket counter in advance. You don’t need to buy a ticket for the entire journey, just the section not covered by the purchased rail pass.
Q. If I arrive at the station early, will I be able to board my train?
A. You may be able to board the train early, but it depends on a few things…
First, early boarding may possible if you are boarding the train in the city from which it originates. If you are boarding a train on one of the stops along its routes, then the train won’t be in the station until a few minutes before the time indicated on your ticket.
Even if you are boarding in the very first city from which your train departs, the platform may only be indicated 15 minutes or so before departure. Though early, you may find yourself in the train station with no information as to which platform the train is located.
In any event, we typically advise you get to the station at least 30 minutes prior to departure. This way when your train is ready to board, you can hop on and take your seat without having to rush through the station.
Q. Can I get off the train and get back on later using my train ticket?
A. In most cases, this is not possible. Train tickets that include a reservation are only valid for a single ride on the train for which the reservation was issued. While stepping off the train is possible if the train makes intermediary stops, you wouldn’t be allowed to resume your trip by boarding another train with the same ticket. Your train ticket is only valid on the train printed on it.
Open train tickets may be the exception. They can allow you to hop off and back on another train on a given route to continue your itinerary, as long as that new train doesn’t require or offer reservations. Special conditions do apply for breaks on regional trains, so it’s a good idea to confirm locally.
If you’re traveling with an open ticket and a reservation for your original train, you forfeit that reservation for the remaining part of your journey when you hop off. You may hop back on another train that doesn’t require a reservation, but you’d essentially be traveling with an open train ticket only and not have a reserved seat. Again, special conditions do apply for breaks on regional trains, so it is a good idea to confirm locally.